With the aim of constantly monitoring the quality of our service, ALD Automotive has created a ProActive platform which enables vehicle users to provide their feedback on each of the following elements:
After the completion of one of above mentioned services, the user of the vehicle will receive a short satisfaction questionnaire.
We know how valuable your time is and that’s why the questionnaire consist of only 7 short and simple questions and it takes only about 2 minutes to reply.
Your feedback will help us improve the quality of our services and justify your trust.
ALD Automotive understands the importance of clear and timely feedback from end users, so we will use the survey results to continuously improve our services.