How to contact us?

Contact us!

We are there for you, always available!

For all requests or information relating to the use of vehicles and the services included in the agreement, please contact ALD Call Centre. We are available 24/7 via phone number +385 1 6666 060 or e-mail

We will be glad to help you!

Contact our Sales department via email or by telephone +385 1 6659 753 (Monday to Friday, 8 AM until 4 PM). If you prefer, you can also use our contact form.

Complaints and suggestions

Our priority is mobility and customer satisfaction. Therefore we are constantly striving for the highest quality level of our services. We invite you to contribute our improvement and provide your feedback, suggestions and complaints to our e-mail address

Service partners

We have a wide network of authorized service partners around Croatia, and through our website their detailed contact information are always available.

Personal Data Protection Officer

ALD Automotive d.o.o
"Attn: Personal Data Protection Officer"
Betinska 1, Veliko Polje, 10010 Zagreb

How to find us

Our office is located at Betinska 1, Veliko Polje, 10010 Zagreb.
Please use directions and map to find us easily.

By car

If you are driving from the center of Zagreb to Velika Gorica by Avenija Veceslava Holjevca, turn left into Veliko Polje and then left again in Nadinska street, which will get you to Betinska and our offices. In front of our building we have provided a parking place for your vehicle.

By public transport

In our neighborhood there is a bus station with a direct bus line number 268, which will take you to the city center in just 15 minutes.

From the airport

It takes only 5-10 minute to reach our office by taxi.